
Palmer has been in the audio retail sales business since arriving on our shores from the UK in the Mid-90s.
He initially cut his teeth working for some pretty decent local competitors in our field, gaining a wealth of knowledge along the way before finally joining the “A-Team’ here at the RMC – Auckland.
Palmer is someone all customers feel at ease with, be they new and looking for their first foray in to Hi-Fi or someone that is seeking advice for a potential upgrade.
However, Palmer does have an esoteric taste in music. We often can’t differentiate it from the background noise of the busy street outside but apparently it’s "ambient" music. And then there are his likes of strange sports where players run around kicking a round ball and only two players are allowed to pick the ball up with their hands – what’s with that?
Stay tuned for Chris' profile...

Steve has been part of the Real Music Company team for 30 years, and in that time has gone from part-timer to full-time sales consultant, to manager and also part-owner.
He has seen the many changes in audio and video trends over time and has experience selling anything from turntables, CD players, amplifiers and speakers, to home theatre projectors and AV receivers, and network audio streaming products. He can advise clients on whole-home solutions and has many such projects under his belt. In fact, Steve has provided consulting and project management for whole-home solutions in many high-end high-profile clients’ homes and is well-regarded for his professionalism and discretion.
Highlights throughout his time have included aiding clients to build their systems up from entry-level to products costing into six-figures, attending various industry trade shows in Asia, Europe and Australia, meeting fantastic professional people from all areas of the audio industry, and visiting many of our core brands' manufacturing facilities abroad.
His music tastes run from classic and modern rock, through to alt-country and electronica. Steve lives with his wife and occasionally his two University-student daughters, and cats Basil and Boo.
Stay tuned for Alfie's profile...

It’s fair to say that what Graham doesn’t know about hi-fi isn’t worth knowing! He is likely the most senior audiophile salesman in New Zealand, having spent some 50 years in the industry. Over those years not only has he accumulated a vast amount of knowledge, but also - and perhaps more importantly - an incalculable experience of what actually works when it comes to home audio.
Graham’s association with The Real Music Company goes right back to its inception with the Wellington store. At the time Graham was co-owner of another iconic store called The Top HiFi Shop in Christchurch. However, Graham’s time in the industry goes back much further – to 1974 when, as a keen audiophile recently arrived from the UK, he joined the stereo department of Ashby Bergh in Christchurch.
Graham is a coffee afficionado and a former power lifting champion who continues to train at his daily gym sessions. We all bow to his dedication to health and fitness!

If there was ever a person that lives and breathes music and theatre, Aaron might just be that person!!
Aaron’s passion for music and theatre has seen him touring Europe and the British Isles in the early 90’s, Fire Breathing for sporting franchises such as the All Blacks and The Canterbury Crusaders, singing solo for the CSO and Starry Nights outdoor events, to winning the National Championship for one act plays in 2025.
A regular roving character for Epic Entertainment and an actor in Riccarton Players, Showbiz, Top Dog Theatre, Variety Theatre and NCMS, Aaron has stomped the boards in almost every theatre in Canterbury.
His love of music and movies drew Aaron into the HiFi industry, when his career as a singing Butcher at the freezing works in Belfast was cut short due to an injury while carrying costumes in an outdoor Shakespearian production of “The Merchant of Venice” (you really couldn’t make this up)!! That was close to 22 years ago, and apart from a short stint in Real Estate, Aaron has been in the HiFi industry ever since.
Aaron specialises in Home Cinema and multi-room audio systems. His down time is spent keeping fit, walking the manager (Rosie the Bichon Poodle) and trying to get his teenage daughter to say more than one-word sentences!