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Shipping and Delivery Policy
Delivery is within New Zealand only, using Toll New Zealand unless otherwise specified. We do not ship outside New Zealand.
Our shipping rates are:
We are as transparent as possible about our shipping prices and delivery times, however, there are many variables that will affect the shipping rate, especially when shipping large items or shipping to rural locations. Please feel free to call us about your particular needs on 04 385 8353.
Estimated Delivery Time:
Orders are generally dispatched within 1-2 business days after your order and payment have been received. Please feel free to contact us for more information.
Orders are dispatched from our warehouses in either Wellington or Auckland. Delivery times may vary to each location. As a general guide, please see below.
Please note that the above times are for general (non-Christmas) periods - contact us for Christmas period delivery estimates.
Other Information:
All our products are supplied by New Zealand based Distribution companies, so all warranties are supported within New Zealand. On rare occasions the distributor may be out of stock or a product has become obsolete and there are no more available in New Zealand to replace your unit, so there may be a shipping wait for a replacement to arrive from overseas. If no replacement can be sourced then either an alternative product or credit will be offered.
Signature Super ARAY streaming cable is a direct development of the Epic Streaming cable. The same high precision RJ45 connector (gold-plated contacts and soldered conductors) is used, along with the unique hard skin insulation. Compare performance however, and you’ll hear what happens when heavier gauge silver-plated conductors are fitted. Relative spacing of the conductors is changed and a more effective shielding system is used. The other big change is the switch from Tuned to Super ARAY conductor geometry – developed specifically for streaming cables.
The problem with streaming audio can often be the length and the number of cables involved in the process. Re-siting NAS drives isn’t always possible and sometimes Ethernet signals are sent over mains cables!
The development of Tuned / Super ARAY conductor geometries was driven by a desire to minimise high frequency noise. Long runs of unshielded Ethernet cable (or worse, Ethernet over mains) means that high frequency interference won’t just be affecting the streamer you are using, it will be affecting the whole audio system. Connecting a Signature Super ARAY streaming cable to the streamer can produce profound improvements. Increases in clarity, definition and detail are easy to hear, but it’s the gains in coherence that are so special.
Standard length 1m.