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Shipping and Delivery Policy
Delivery is within New Zealand only, using Toll New Zealand unless otherwise specified. We do not ship outside New Zealand.
Our shipping rates are:
We are as transparent as possible about our shipping prices and delivery times, however, there are many variables that will affect the shipping rate, especially when shipping large items or shipping to rural locations. Please feel free to call us about your particular needs on 04 385 8353.
Estimated Delivery Time:
Orders are generally dispatched within 1-2 business days after your order and payment have been received. Please feel free to contact us for more information.
Orders are dispatched from our warehouses in either Wellington or Auckland. Delivery times may vary to each location. As a general guide, please see below.
Please note that the above times are for general (non-Christmas) periods - contact us for Christmas period delivery estimates.
All our products are supplied by New Zealand based Distribution companies, so all warranties are supported within New Zealand. On rare occasions the distributor may be out of stock or a product has become obsolete and there are no more available in New Zealand to replace your unit, so there may be a shipping wait for a replacement to arrive from overseas. If no replacement can be sourced then either an alternative product or credit will be offered.